Description

Are you a seniorleader who is passionate about NHS workforce transformation and driving growth through innovative HR and EmploymentServices solutions?

NHS Shared Business Services (NHS SBS)is a joint venture between Sopra Steria and the NHS, delivering criticalbusiness support and transformation services across. Our strategy is focused on transformation andgrowth—expanding existing platforms, developing new service propositions, andsupporting the NHS to meet its most complex workforce and operationalchallenges.

As the EmploymentServices Solutions Director, you will play a pivotal leadership role in growingand evolving our Employment Services portfolio across the NHS with a particularfocus on HR capability. You will need to have strong experience acrossbuilding HR capability, leading change management initiatives, leveraging HRanalytics to shape strategy, driving talent management, and delivering anexceptional employee experience.

You will work closelywith Business Development Directors, Account Directors, and senior NHSstakeholders to shape, position, and sell innovative workforce and HRsolutions. Acting as a subject-matter expert, you will lead the end-to-endsolution cycle—from early engagement and discovery through to business casedevelopment and contracting—ensuring NHS SBS remains a trusted partnerdelivering measurable value and improved workforce outcomes.

We know that experienced professionals value balancedworking too. That’s why we fully support flexible working, with 2/3 monthlycollaboration meet-ups in our Southampton, London and Leeds offices andoccasional travel to client sites. The rest of your time will be spent workingremotely.

What you will bedoing:

• Build and maintain trusted relationships with senior NHS stakeholders, including HR Directors, Workforce Leads, CFOs, Trust and ICS leaders.
• Drive profitable revenue growth through new business, upsell, and cross-sell opportunities across Employment Services and the wider NHS SBS portfolio.
• Lead the end-to-end solution lifecycle, including discovery, solution shaping, business case development, and benefits articulation.
• Identify gaps in the current Employment Services offering and develop new workforce and HR propositions aligned to NHS priorities and market demand.
• Co-create integrated, system-level workforce solutions with ICS partners, embedding Employment Services within multi-service offers.
• Work collaboratively across Sales, Consulting, Product, Service Delivery, Commercial, and Marketing teams to ensure joined-up solutions and messaging.
• Build internal capability by supporting colleagues to confidently articulate Employment Services propositions.
• Maintain strong insight into NHS workforce trends, policy drivers, and emerging HR models, using this to inform strategic pipeline growth.

What you will bring:

• Strong commercial acumen, including pipeline management, opportunity qualification, and value proposition development.
• Proven success in solutions leadership, sales, or business development within HR, workforce, consultancy, or professional services.
• A strong track record of driving revenue growth, including new business, upsell, and cross-sell activity.
• Experience engaging with senior NHS stakeholders (e.g. HRDs, Workforce Directors, CFOs, ICS leaders).
• Expertise in solution shaping, business case development, and value proposition design.
• Excellent communication and influencing skills, with the ability to translate complex workforce challenges into compelling, client-focused solutions.
• Experience operating in complex, multi-stakeholder environments, ideally within or alongside the NHS.
• Knowledge of NHS workforce challenges, shared services, HR service models, and digital or data-enabled workforce solutions.
• Experience in consulting, workforce transformation, analytics, or digital HR services is highly desirable.

If you are interested in this role but not sure if your skills andexperience are exactly what we’re looking for, please do apply, we’d love tohear from you!

Employment Type: Full-time, Permanent
Location: Nationwide but visits to our Southampton, London andSheffield will be required
Security Clearance Level: DBS
Internal Recruiter: Leanne
Salary: Circa £80,000 per annum (depending upon experience anddevelopment needs)
Benefits: Sales incentive performance bonus, £6,600 carallowance, 25 days annual leave with the option to buy additional days, privatemedical (couple), life assurance, pension, and generous flexible benefits fund

We believe thatflexibility at work can promote work/life balance, increase your motivation,reduce stress and improves performance and productivity. We support differentways of working and can offer a range of flexible working arrangements. So, ifyou’re interested and need to work flexibly, we encourage you to apply and talkto us about what might be possible.

Loved reading about this job and want to know more about us?

NHS Shared Business Services (NHS SBS) was created by the Department of Healthand Social Care to deliver corporate services to the NHS. A unique jointventure with Sopra Steria, a European leader in digital services and softwaredevelopment, we make life easier for NHS employees, patients, and suppliers,and deliver value for money to the taxpayer. Proud members of the NHS family,we provide finance & accounting, digital, procurement and workforceservices to more than half the NHS in England, and our solutions areunderpinned by cutting-edge technologies and our teams’ expertise, in-depthunderstanding of the NHS, and commitment to service excellence.

We share common values and unity of purpose with the rest of the NHSfamily, are committed to being a force for good, and are dedicated andempowered to act responsibly and sustainably at organisational, team andindividual level.

Would you like to join us on our journey?