Description

Employee Relations AdvisorWho are Diligenta?Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.Summary of The Role:We have an opportunity for an Employee Relations Advisor to join our team in Edinburgh.Working in a wider team of 7, in this role, you’ll be a trusted partner to our managers, guiding them through everything from day-to-day employee queries to more complex and sensitive cases.You’ll be at the heart of creating a positive workplace culture, ensuring fair and consistent outcomes while keeping things commercially balanced.Along the way, you’ll play a key part in shaping our people policies, supporting business change, and helping managers build confidence in handling Employee Relations issues.What you’ll be doing:

• Provide timely, consistent and commercial advice to managers on people-related and employment issues.
• Support business change projects including TUPE transfers, restructures, and harmonisation.
• Manage and advise on settlement agreements and employment tribunal claims.
• Review and develop people policies, ensuring compliance with employment law and best practice.
• Coach and upskill line managers to build confidence in handling employee relations matters.
• Use data insights to identify trends and drive positive outcomes across the business.

What we’re looking for:

• Strong end-to-end employee relations experience in a regulated environment.
• Ability to manage own workload and multiple cases at any one time.
• Up-to-date employment law knowledge with the ability to apply it commercially.
• Experience coaching and influencing managers at all levels.
• Confidence in handling sensitive cases such as grievance, disciplinary, and settlement agreements.
• CIPD Level 5 (or equivalent experience) – Level 7 desirable.
• A proactive, resilient and solutions-focused approach.
• Experience working with trade unions, developing policies, or supporting employment tribunals would be a bonus.

Benefits:

• Company pension scheme
• 25 days holidays + 8 bank holidays
• Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
• Access to our Confidential Helpline is available to be used by you and your family
• Discretionary annual bonus