Description

About the Role

Jewish Care is seeking an experienced Employee Relations Adviser to join our HR team and support the delivery of a high-quality, responsive Employee Relations service across the organisation.

This role is suited to a CIPD Level 5 qualified ER professional with proven experience managing employee relations casework in a complex, values-led or unionised environment. You will provide practical, solution-focused ER advice to managers, manage a varied caseload, and contribute to effective case management, governance and continuous improvement.

The role requires strong alignment with the Jewish Care Strategic Vision and Values, excellent stakeholder management skills, and a confident, professional approach to employee relations.

This post is working an average of 36.25 hours per week (Monday to Friday) and will involve travelling to other resources across North London, East London and Essex.The role is Hybrid with an expectation of 3 days onsite.

Key Responsibilities

Employee Relations & Case Management


Manage a caseload of employee relations matters including performance, conduct, disciplinary, grievance, and short- and long-term absence cases
Provide clear, practical ER advice to managers in line with UK employment legislation, HR policies and best practice
Lead and support investigations and hearings, including documentation and outcome letters
Ensure ER cases are progressed efficiently and closed within agreed timeframes


Manager & Stakeholder Support


Build strong, effective working relationships with managers, HR colleagues and Trade Union representatives
Deliver a responsive, professional and customer-focused ER service
Escalate complex or high-risk matters appropriately and support risk management


HR Advice, Systems & Documentation


Respond promptly to HR Advice inbox enquiries
Maintain accurate ER case records and update information within the iTrent HR system
Support preparation of documentation for Employment Tribunal cases where required


Projects, Improvement & Compliance


Contribute to ER projects, process improvement and continuous improvement initiatives
Maintain up-to-date knowledge of employment law and ensure compliance with organisational policy


About You

You will be an experienced Employee Relations Adviser with:


CIPD Level 5 qualification (essential)
Proven experience managing moderate-complexity ER casework with confidence and autonomy
Strong working knowledge of UK employment law and HR best practice
Experience advising managers on absence, performance, conduct, disciplinary and grievance matters
Experience working with Trade Unions (desirable)
Excellent communication, organisational and stakeholder management skills
A professional, confidential and customer-focused approach


Why Join Jewish Care?

Jewish Care is a values-led organisation committed to fairness, compassion and respect. Our HR and ER teams play a vital role in enabling managers and colleagues to deliver outstanding care and services across the organisation.